What customers needed
The useful questions had to come first.
People comparing storage providers want fast answers about location, security, access, available sizes and price—often while making the decision on a phone.
All workStory 02
Service website and booking journey
Self Storage North Cornwall
A focused local-service website that helps visitors understand the offer, compare sizes and move towards booking.
Where the story begins
First, understand the business behind the screen.
Self Storage North Cornwall provides secure container storage to people and businesses around Bodmin, Wadebridge and the wider North Cornwall area.
The website challenge
A design only works when the buying journey works.
Storage customers need quick reassurance about security, location, access, sizes and price—often while comparing several providers on a phone.
My approach
Build around the business, then keep listening.
I put the practical buying questions first, used clear calls to action, and kept live prices and availability close to the decision.
The relationship today
Launch was a milestone—not the end of the job.
The live site keeps those practical questions close to every enquiry path. I continue to maintain the website and support changes as the service evolves.
Next project
Cedarcroft Nurseries